Refund and Return Policy
Store Name: MailPostHub
Email: support@mailposthub.com
Phone: +1 (713) 374-5074
Physical Address: 9880 Hillside Dr, Forestville, CA 95436, USA
At MailPostHub, customer satisfaction is important to us. Please review our refund and return policy before placing an order.
Return Eligibility
We accept return requests within 30 days of delivery.
To be eligible for a return, the item must be:
- Unused
- In its original condition
- In the original packaging, if applicable
- Accompanied by proof of purchase or order confirmation
Items that are used, damaged by the customer, altered, or not in resellable condition may not be eligible for a refund.
How to Request a Return
To request a return, please contact us at:
Please include your order number, name, reason for return, and photos if the item is damaged or incorrect.
We will review your request and provide return instructions if the return is approved.
Return Shipping
Unless the item is defective, damaged, or incorrect due to our error, customers may be responsible for return shipping costs.
We recommend using a trackable shipping method for returns. We are not responsible for returned packages that are lost in transit.
Refund Processing
Once we receive and inspect the returned item, we will notify you of the approval or rejection of your refund.
Approved refunds will be issued to the original payment method. Please allow several business days for the refund to appear on your account, depending on your bank or payment provider.
Damaged or Incorrect Items
If you receive a damaged, defective, or incorrect item, please contact us within 7 days of delivery. We may request photos or other details to verify the issue and provide a suitable solution.
Order Cancellation
If you need to cancel an order, please contact us as soon as possible. Orders that have already been processed or shipped may not be eligible for cancellation.
Contact Us
For refund or return questions, please contact us:
MailPostHub
9880 Hillside Dr, Forestville, CA 95436, USA
Email: support@mailposthub.com
Phone: +1 (713) 374-5074